Install the app and open it. Additionally I provided web and mobile mockups. Files 5.
The Address is the Host name from your Planio chat credentials see above. I chose to add a picture of a person so it makes the user feel like we are actually connecting with them, and not just using a product.
Next I broke up the information at the bottom using cards so it balances the interface aesthetics with good usability and added icons so it makes the more visually attractive. I worked closely with a copywriter and a developer so the project remained in sync.
Switch on SSL, so your chat will be secure. Fill out the connection fields Scroll down and select Advanced Select Advanced Here's we'll fill out the connection and authentication settings with our Planio chat credentials see above : Xhat the Server Port. Switch on Push Notifications if you want to be notified when someone mentions your name in chat.
Enter the Username Fill out the connection and authentication settings Click back to New Connection and then click on Connect. Nickname and Real Name will show up as your name in chat.
The app costs 1. The encourages current and prospective customers to chat with an expert for instant answers.